The following links and resources may be useful in understanding the work that we support.

Reports and resources from The Listening Fund

‘Do I Hear You?’ report on funders’ listening practices by Nusrat Faizullah

Nusrat worked with funding partners from TLF England and Scotland to look at funders’ listening practices – providing insight into who they engage with and how, and identifying where improvement is needed.

‘Who Has Gained?’ a practical extract from the report into funders’ listening practices

Nusrat Faizullah and Farzana Khan created three tools to help funders examine their listening practices and cultures. These are captured in this short report, drawn from Nusrat’s longer piece: ‘Do I Hear You?’

Inspire Chilli’s Solidarity Health Check

Colin Falconer worked with partners from TLF England and Scotland to look at how listening informed their response to the Covid-19 pandemic. This ‘health check’ suggests 10 simple questions which can support organisations to reflect on their own listening practice and culture.

Executive Summary of Inspire Chilli’s ‘Strength in Solidarity’ report

Colin Falconer worked with partners from TLF England and Scotland to look at how listening informed their response to the Covid-19 pandemic. This executive summary highlights six key lessons from the report.

Recommendations for funders from Inspire Chilli’s ‘Strength in Solidarity’ report

Young people and partner organisations share their key recommendations for funders and explore how they should be supporting listening work across the sector.

Inspire Chilli’s ‘Strength in Solidarity’ report

This report looks at how 11 partners from TLF England and Scotland used listening practices and cultures to inform their response to the Covid-19 pandemic.

Reflections from Real Insight’s learning sets

Real Insight ran a series of action learning sets for TLF England partners. This short paper captures some of the key reflections from the facilitated conversations and poses some questions for any organisation that is thinking about their own listening practice.

Centre for Youth Impact’s self-assessment tool for Listening Fund partners

This is the tool that the Centre for Youth Impact have developed to better understand the Listening Fund partners’ existing feedback practices. Please feel free to download and complete the survey yourself.

Centre for Youth Impact’s evaluation of The Listening Fund (England)

The Centre for Youth Impact spent two years evaluating The Listening Fund in England. This report draws together all of their findings, highlighting enablers and barriers to good practice and reflecting on what impact listening has had for partners and the young people they serve.

Centre for Youth Impact’s case studies from The Listening Fund (England)

The Centre for Youth Impact spent two years evaluating The Listening Fund in England. As part of their evaluation, they undertook six in-depth case studies with partners which are all reproduced in this report.

Centre for Youth Impact’s feedback questions for young people

This is the tool that the Centre for Youth Impact have developed to help organisations better understand how effective their listening is, according to young people. Please feel free to download and use the survey yourself.

The Listening Fund and Covid-19

This short paper looks at how The Listening Fund has responded to Covid-19 and considers what the pandemic means for the Fund’s work in the future.

Externally produced materials on listening

CAF’s Young Trustee guide

This relatively short guide is useful for both charitable organisations looking to work with young trustees, and also for young people interested in sitting on a charity’s board. Challenging but reassuring, the guide contains practical advice and raises important issues that all parties need to consider to maximise the potential of young trustees.

Creating an ‘Architecture of Listening’ in Organisations

Jim Macnamara studied a broad range of organisations to compile this fascinating report which looks at different attempts to establish effective dialogue. As noted in the report’s introduction, the findings have significant implications for democratic participation, organisational legitimacy and social equity.

User voice: putting people at the heart of impact practice

This New Philanthropy Capital paper, produced with Keystone Accountability, seeks to inspire charities to consider how and why they engage with their users, and provides a useful framework for combining feedback with impact practice to drive improved outcomes.

Voice as Value: a powerful tool for transformational change

This interesting report from Fixers looks at the potential and challenges in using digital technology when supporting young people to engage in social action, and highlights the importance of institutional support to maximise the power of technology.

Power: a practical guide for facilitating social change

This report is based on findings of a two-year project funded by Carnegie UK Trust and the Joseph Rowntree Foundation. It is designed to be a highly-practical tool, supporting civil society organisations to analyse power and, as a result, take action for social change. The authors, Raji Hunjan and Jethro Pettit, provide workshop ideas and help organisations and their communities have a better understanding of their own power and what they can achieve.

A short introduction to asset-based approaches

Colin Falconer from Inspire Chilli presents an easy-to-follow 14 minute video introduction to asset-based approaches, and explores the potential impact of looking at an individual or organisation’s strengths rather than their weaknesses.

The Center for Effective Philanthropy

CEP is a US-based organisation focused on using data and insight to enable higher-performing funders.  Their blog and the research section of their website are particularly interesting resources.

The Value of Lived Experience in Social Change

‘The Value of Lived Experience in Social Change: the Need for Leadership and Organisational Development in the Social Sector’ is the result of extensive research undertaken by Baljeet Sandhu into how the sector engages with those who have lived experience.  Published in 2017, this executive summary details the challenges facing the sector whilst also suggesting ways forward.

Measuring Changes in Accountability

This excellent paper from Keystone Accountability, Civicus and Accountable Now looks at the Resilient Roots initiative and provides some very useful guidelines on how to measure accountability.

Working Inclusively with Young Women

Young women have worked with the Young Women’s Trust to develop a toolkit which supports organisations to improve how to ensure the meaningful participation of young women in your work.

We have also curated some resources especially for our partners. Please enter the password you were given for access. If you haven’t received a password please get in touch.